Refund Policy

1. Try before you pay

Every account gets a free 14-day Pro trial without payment details, so you can check Pro works for you before subscribing.

2. Cancel anytime

You can cancel your subscription at any time in Settings, Account, Manage subscription, or through your Link account. Your Pro access continues until the end of the period you already paid for, and you will not be charged again. If you subscribed through Google Play in the Android app, cancel it in Google Play (Subscriptions); Google Play bills you and keeps your Pro access until the end of the period you already paid for.

We do not give refunds for partial periods, including when you cancel partway through a month or year.

3. Your 14-day right of withdrawal (EU)

If you are a consumer in the EU, you can withdraw from a new subscription within 14 days of buying it, without giving a reason. Because Pro starts immediately at your request, we may deduct an amount proportional to the days you already used. Email contact@aeroenix.io or contact Link support to withdraw. Subscriptions bought through Google Play are refunded by Google Play under its own refund policy: ask for a refund or exercise your right of withdrawal through Google Play.

4. Problems with a payment

If you were charged by mistake, charged twice, or cannot use Pro because of a problem on our side, email contact@aeroenix.io and we will make it right, including a refund where appropriate. Link support can also help with payment questions. For payments made through Google Play, Google Play support handles the refund; email us if Pro does not work after a payment and we will check your account.